NORTHERN-IT

We connect. We deliver. We are NITS

We aim to connect people and ideas, to deliver on their potential and improve the way we work and live.

Vision

To be an innovative organization that comprehends exhaustive business necessities and conveys best-in-class solutions to contact centers and enterprise clients globally.

Mission

To offer holistic communication solutions and endeavour for 100% customer satisfaction by understanding the exact needs of the customer.

NITS is committed to providing total customer satisfaction by meeting business requirements of customers through continually improved products, innovative solutions & meeting service level expectations of customers.

Welcome to NITS...

We are one of the leading global business services provider of customer experience management for 5 year, focusing on BPO. It is 24/7 state of art call centre in India. Business model can reduce cost up to 40%. Our Client base covers wide range of industries. Our solutions portfolio is designed to make your company and its brands relevant to your customer's life. Our services have one thing in common: the ability to keep your business highly responsive and adaptive to change-sense incipient shifts in global dynamics, customer-competitor behaviors and accordingly power future profitability. we have been the go-to experience creators for global giants across outsourcing and technology. We believe that makes us your ideal transformation partner. Our willingness to invest in forward oriented innovation and embrace a new economic era led to the successful sale of AUI (Attachment Unit Interface) to Tele-performance in the recent past.

Mr. Khan

CEO & Company founder

Our Political Clients

Our Clients

We believe, the passion trying & skill can make a top-performing company.

Our mission is to revolutionize business processes through exceptional outsourcing solutions. We are dedicated to providing our clients with innovative, reliable, and cost-effective services that optimize their operations, enhance customer experiences, and drive sustainable growth.

Our vision is to be a global leader in BPO services, renowned for our unwavering commitment to excellence. We aim to be the preferred partner for businesses seeking transformational outsourcing, leveraging cutting-edge technology and top-tier talent to create value, foster enduring relationships, and set new industry benchmarks.

Our expertise

Education

Make a routine communication, carry out the operations online and grip the large volume of callflow. Connect to the students and parents with imperative updates by means of our automated resources. Conduct educational surveys and assemble essential statistics and data with just a miss call, and making the operation interface and student interaction through online.

Completed projects
30K
Success Rate
90%

Real Estate

Track and record calls, automate personalized outbound communication and manage a large volume of inbound queries Allow your customers to make instant and free calls to agents with our virtual number and click to call services. Automate seasonal promotion using automated outbound solutions and conduct market research with missed call solutions.

Completed projects
20K
Success Rate
88%

Healthcare

Improve customer support and ensure timely communication. Ensure 24x7 assistance for your patients with our hosted call center solutions and send important notifications and updates with automated outbound solutions. Save customer's time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies.