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CONNECT | INTERACT | ENGAGE

Cloud or On-Premise? Elevate Customer Experience Either Way with Our Contact Center Solutions!

Get in Touch
Cloud Call Center Software

Our Political Clients

shuddhi ayurveda
shuddhi ayurveda
jindalx
adroit
global university systems
shuddhi ayurveda
shuddhi ayurveda
shuddhi ayurveda
jindalx
adroit
global university systems
Globiva

Our Achievements

20

+

Banking & Finance

41

+

Healthcare

40

+

Real Estate

30

+

Education

25

+

Partners Worldwide

1500

+

Clients Served

Welcome to Northern IT Service

We are one of the leading global business service provider of customer experience management for 5 years, focusing on Business process outsourcing. It is 24/7 state of art call centre in India. Business model can reduce cost up to 40%. Our Client base covers wide range of industries. Our solutions portfolio is designed to make your company and its brands relevant to the customer's life. Our services have one thing in common: the ability to keep your business highly responsive and adaptive to change- sense incipient shifts in global dynamics, customer-competitor behaviours and accordingly power future profitability. We have been the go-to experience creators for global giants across outsourcing and technology. We believe that makes us your ideal transformation partner. Our willingness to invest in forward oriented innovation and embrace a new economic era led to the successful sale of AUI (Attachment Unit Interface) to Tele-performance in the recent past.

Our Services

Voice Only solution

Outbound Calling

Connect with people around the world through automated calls which are technically personalized and content oriented

Voice Only solution

Inbound Call Center

Answer the calls in less than 3 seconds and endow with the best promising customer experience.

Voice Only solution

Outbound Call Center

Connect with the millions of clients by the technically skilled team who are expert in the outbound calling to confer the best customer satisfaction.

Voice Only solution

Email Support

Instant support by Email and authorize prospects to appeal a call back right away and potentially double the return of investment

Voice Only solution

Chat Support

Instant chat responds to counter every single visitor on the website to guide and execute their requirement

Voice Only solution

Virtual Number

Follow up with the Marketing Returns of various campaigns with NITS Virtual Numbers

Voice Only solution

Toll Free Number

Toll free numbers- the best ever and the fastest way to make a contact with your business and constructive resource for service queries

call center solution providers

Why Choose Us?

Choose us as your preferred call center partner and experience top-notch customer support like never before. Our dedicated team of skilled professionals is committed to delivering exceptional service, swiftly resolving queries, and building strong customer relationships.

What sets us apart is our state-of-the-art technology that ensures your calls are directed to the right agents, saving you time and ensuring accurate solutions. We understand that every business is unique, which is why our flexible and customizable solutions can be tailored to your specific needs.

At our call center, customer delight is our priority. We constantly refine our services based on feedback and strive to exceed your expectations with every interaction. Partner with us to elevate your customer support and witness the difference of a dedicated and innovative team by your side.

Industries We Serve

Telemarketing

Telemarketing

Ed Tech

Ed Tech

Entertainment

Entertainment

Healthcare

Healthcare

Real Estate

Real Estate

Telecom

Telecom

Teleshopping

Teleshopping

Tele-Survey

Tele-Survey

Insurance

Insurance

Banking

Banking

What Client Says

testimonial

I was worried about the customer data but iam very much satisfied with the cloud based telephone system provided by NITS. I don’t miss a single call now.

testimonial
testimonial

Sumit Vyaas

Marketing Manager
testimonial

First of all I want to thank NITS for their bulk voice broadcasting services which made us to reach 10 lakh voters in a single day for an election campaign.

testimonial
testimonial

Rohit Agarwal

Director
testimonial

You can truth them. There call services are excellent. We are happy with call service they give us, looking forward to do more business with NITS. Thank you for the quality service.

testimonial
testimonial

Prakhash

CEO/Chairman

Useful Links

  • Home
  • About Us
  • What We Do
  • Contact

Telephone Services

  • Multiple Call Center
  • Virtual Number
  • Toll free number
  • Missed call services

BPO Services

  • Education
  • Healthcare
  • Banking & Finance
  • Telecom & ISP

Contact Us

  • Address 1: 3rd floor, Krishna Building, Northern it services, SP Verma Rd, opp. Saket tower, Patna, Bihar 800001
  • Address 2: No 3rd Floor, Ramkripa Complex, 350, Tonk Rd, Himmat Nagar, Gopal Pura Mode, Jaipur, Rajasthan 302018
  • Address 3: 4th Floor, Abhinandan Tower, 1, Banjara Hills Main Rd, Naveen Nagar, Banjara Hills, Hyderabad, Telangana 500034
  • Address 4: Sls Tower, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091
  • support@northernitservice.com
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